Privacy Policy

Cutting Edge Chemicals is an online retailer of consumer goods. At Cutting Edge Chemicals we value our relationship with you as the user of our website. We recognise that you may be concerned about our collection, disclosure and use of your personally identifiable information that we may collect when you use our website. Due to this, we have implemented a Privacy Policy to inform you of the information that we collect from you, how it is collected and what we do with it.

Our commitment to Online Security

Your personal information is treated with the greatest care. Sensitive payment information such as credit card details are never stored on the Internet within our system. Once you type your information, it is sent instantly, encrypted, directly to our order processing system. We employ the latest encryption technology in all areas of the site which require you to provide payment information. This is done to protect you from unauthorised use of the information you are sending to our server. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information.

Emails and Subscriptions

All our newsletters contain a link to unsubscribe. If you select to unsubscribe then you will not receive newsletters from us again unless you resubscribe. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open emails from us.

Personal Information

Cutting Edge Chemicals collects personal information online, including names, postal and email addresses, phone numbers and billing information. Cutting Edge Chemicals will use your personal information only for the purposes of processing your order and to communicate with you. This communication includes but is not limited to: emailing you tax invoices, dispatch and tracking information, returns and exchange authorisations, etc. As a condition of sale we reserve the right to email you promotional material that we feel may be of interest to you. In any event, you may, at any time, unsubscribe from any special offer promotions we send you, and your unsubscribe request will be actioned promptly. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.

We never sell or rent your personal information. Cutting Edge Chemicals may only release personal information under the following extenuating circumstances:

  • where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
  • where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
  • to appropriate persons, where your communication suggests possible harm to others.


This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number visitors to our sites. This information is used for internal purposes and aims to provide better services to the public and may also be provided to others. These statistics contain no personal information and cannot be used to gather such information.

Changes to Privacy Policy

This Privacy Policy may change over time and the use of information which we gather now is subject to these Policies and Terms as modified over time. If you visit our website your visit and any dispute over privacy is subject to this Policy and our Legal Terms and the application of the laws of the State of New South Wales, Australia.